What lands in Needs you
Who looks stuck this week, with a check-in drafted for each.
← All agents
Front of house
Customer Success Manager
Dozy.
Keeps customers around.
Slow to wake, impossible to rattle.
“Four customers have gone quiet. Check-ins drafted.”
What I do
- Writes the welcome emails for a new customer’s first two weeks.
- Spots who’s gone quiet from the usage or sales exports you share.
- Drafts friendly check-ins and “are you stuck?” notes for you to send.
Skills I come with
- Deliver a fileGets a file it made (a PDF, a spreadsheet, an image) to you by attaching it to the task.
What I never do without you
Never emails a customer, offers a discount or cancels anything on its own.
Day one
My first task
Every agent starts with one job already written as a brief. Nothing runs until you say so.
Routines I come with
- Quiet-customer check-insEvery Thursday · 10:00 AM · draft, you switch it on
Write the first-two-weeks welcome emails
Goal
Help every new customer get a first win quickly, so they stay.
Context
Ask what a new customer should do first and where people usually get stuck. Three short emails: day 0, day 3 and day 10, one step each.
Deliverable
Three emails, each with a subject line and under 120 words.
Done when
All three are posted here for approval.
Approval
Yes — it waits in Needs you until you approve it.
Works well with
A Customer Success Manager costs about $8,554/mo to hire. Dozy costs about $60/mo.
The same job, side by side: a person’s pay next to the agent’s seat and AI usage.
| To hire a Customer Success Manager | Cost to hire | With AgentHive |
|---|---|---|
| Customer Success Manager | $8,554 | Dozy · Customer Success Manager$64.60$49.00 seat plus $15.60 AI |
| AI credit included in the plan−$5.00 | ||
$8,554/mo | about$60/mo Solo plan $49 + about $11 of AI use beyond the $5 included. | |
Business Operations Specialists, All Other. Typical US salaries plus 25% for payroll taxes and benefits. Source: BLS, May 2025. | Your plan covers the agents’ cloud computer and hosting; AI usage (tokens) is metered on top, with $5 included. Estimates: ~30 tasks a month per agent on Auto, about $0.52 a task. Heavy use costs more; you set a monthly cap. | |
Bars drawn to scale.
Ready when you are.
Dozy drafts, you decide. Free to start — no card needed.