AI AGENTS

Sentry-to-Confluence Runbook Updater

When a Sentry issue is resolved, the agent finds the matching Confluence runbook page and proposes an inline update with the verified fix.

CategoryAI Agents
Enginepaperclip
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerSentry issue resolvedSentrySentry
  • ActionPull issue, resolving commit, and engineer notesSentrySentry
  • ActionSearch Confluence for the matching runbook pageConfluenceConfluence
  • LogicBranch: create new page vs edit existing section
  • ActionAgent writes the remediation update
  • OutputSave edit and comment for on-call lead approvalConfluenceConfluence

What it does

For teams whose runbooks live in Confluence rather than Git, this agent watches for resolved Sentry issues, locates the relevant runbook page, and appends or revises the remediation section in place. Instead of merging silently, it adds a Confluence comment summarizing what changed and requests approval from the on-call lead.

When to use it

Reach for this when your operational docs are in Confluence and you want the page to reflect how incidents were genuinely resolved — without forcing engineers to context-switch into a wiki editor after a long on-call shift.

How it works

  1. 1Sentry triggers on an issue resolution.
  2. 2The agent retrieves the issue, the resolving commit message, and engineer notes.
  3. 3It searches Confluence for the runbook page covering the affected service or error class.
  4. 4If no page exists, it drafts a new child page under the service's runbook space; if one exists, it edits the relevant section.
  5. 5It saves the change and leaves a Confluence comment explaining the edit and tagging the on-call lead for sign-off.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SentryErrors, performance, releases.
  2. 2
    Connect ConfluenceSpaces, pages, blueprints.
  3. 3
    Connect GitHubRepos, issues, pull requests, actions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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