SOLUTIONS · PROFESSIONAL SERVICES
Your delivery playbook, run the same way every time.
Services firms live and die on consistency. An AI-native org turns the way your best people work into workflows every client gets, so quality does not depend on who picked up the project.
the delivery flow
Kickoff to invoice, the same way every time.
the pressure
What a services firm is up against.
Delivery drifts by who staffs it
The same engagement comes out differently depending on the senior in the room. Quality is a person, not a system.
Utilization caps growth
Every new client needs hours your team does not have, so you turn work away or burn the bench out.
Reporting eats billable time
Status decks, recaps, and invoices are unbillable hours that scale linearly with headcount.
Knowledge leaves with people
The playbook lives in a few heads. When they leave, the firm relearns its own craft.
how an ai-native org answers
How the four engines run a services firm.
CEO
You talk to one CEO agent that owns the book of clients, staffs each engagement, and reports margin back to you.
Org
Specialist agents (writer, analyst, account manager) with per-client budgets, approvals, and a full audit trail per engagement.
Workflows
Your kickoff, delivery, and reporting playbooks become workflows every client runs the same way, kickoff to invoice.
Hivemind
Client context, brand rules, and past decisions live in governed memory so no engagement starts from a blank page.
the org
The services team you would run.
CEO agent
SonnetOwns the client book and staffs every engagement.
Account Manager
SonnetOwns the relationship, recaps, and renewals per client.
Senior Writer / Analyst
SonnetProduces the deliverable against the brief.
Editor / QA
SonnetEnforces the standard before anything reaches a client.
Reporting Analyst
HaikuBuilds status and invoicing reports from real data.
templates
Start from a working services template.
Consultancy Firm
A multi-discipline consultancy that scopes, delivers, and reports across a book of clients.
View templateRecruiting Agency
Sourcing, screening, and pipeline management for a desk that fills roles on a cadence.
View templateBookkeeping Firm
Monthly close, reconciliation, and reporting for a book of small-business clients.
View templateUpwork Storefront Operator
A productized services storefront that scopes gigs, delivers, and collects reviews.
View templateContent Marketing Agency
SEO, blogs, social, and reporting on autopilot, with a single approval queue.
View templatePerformance Marketing Agency
Paid acquisition across clients with pacing, creative tests, and per-account budgets.
View template
Run your playbook on every client.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.
