CHATBOTS
Service Health Q&A Bot for Microsoft Teams
A Microsoft Teams bot that answers "what's broken right now?" by summarizing all currently-alerting Datadog monitors grouped by service into a readable adaptive reply.
How it runs
The automated pipeline, trigger to output.
- TriggerUser @-mentions bot in Teams with status questionMicrosoft Teams
- ActionFetch all non-OK Datadog monitorsDatadog
- LogicGroup by service, all-clear short-circuit
- ActionCompose grouped health summaryOpenAI
- OutputPost summary card to Teams threadMicrosoft Teams
What it does
Responds to broad health questions in Microsoft Teams like "what's down?" or "any active incidents?" by pulling every Datadog monitor currently in Alert or Warn and summarizing them grouped by service, so a manager or stakeholder gets the full blast radius in one message.
When to use it
When non-engineers (support leads, execs, customer success) need a quick read on overall platform health without learning Datadog. Useful in a shared ops or leadership Teams channel during a noisy day.
How it works
- 1A user @-mentions the bot in Teams with a status question.
- 2The flow fetches all monitors in non-OK states from the Datadog API.
- 3A logic step groups them by `service` tag and counts alert vs warn severity per group.
- 4If nothing is alerting, it short-circuits to an all-clear message.
- 5Otherwise it composes a grouped summary (service, count, worst severity, oldest active alert).
- 6The bot posts the adaptive summary card back to the Teams thread.
Set it up
What you configure once, before turning it on.
- 1Connect Microsoft TeamsChannels, chats, files.
- 2Connect DatadogMetrics, traces, log search.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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