CHATBOTS
PagerDuty-Triggered Honeycomb Latency Triage to Slack
When a PagerDuty latency alert fires, this bot auto-builds the matching Honeycomb query, pulls the p95 breakdown for the affected service.
How it runs
The automated pipeline, trigger to output.
- TriggerPagerDuty latency incident webhook firesPagerDuty
- LogicExtract affected service, threshold, and window from alert
- ActionQuery Honeycomb p95 by route and dependency for the windowHoneycomb
- LogicFlag routes that exceed the alert threshold
- OutputPost triage summary and Honeycomb link to incident Slack channelSlack
What it does
Turns a noisy latency page into an instant first-look diagnosis. The moment a PagerDuty incident opens for a latency SLO, the workflow reads the affected service from the alert, queries Honeycomb for the p95 over the alert window, and posts a triage card to Slack so responders open the channel already knowing which routes and downstreams are slow.
When to use it
When on-call burns the first ten minutes of every latency page just reconstructing a Honeycomb query by hand. Use this to give every responder the same starting breakdown automatically.
How it works
- 1PagerDuty fires a webhook when a latency incident is triggered.
- 2A logic step extracts the affected service, threshold, and time window from the alert payload.
- 3The bot runs a Honeycomb query for p95 latency over that window, grouped by route and downstream dependency.
- 4A branch checks whether any route exceeds the alert threshold to flag likely culprits.
- 5The bot posts a triage summary — top slow routes, p95 values, and a Honeycomb deep link — to the incident's Slack channel.
Set it up
What you configure once, before turning it on.
- 1Connect PagerDutyIncidents, on-call, escalations.
- 2Connect HoneycombDistributed traces and queries.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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