CHATBOTS
Weekly Digest: HR Questions the Handbook Couldn't Answer
Once a week, reviews all escalated HR questions, clusters them into recurring themes, and posts a digest to the People team highlighting the biggest gaps in the handbook.
How it runs
The automated pipeline, trigger to output.
- TriggerWeekly schedule (Monday morning)
- ActionRead past week's escalations from NotionNotion
- ActionCluster questions into recurring themesOpenAI
- LogicRank themes by volume and recurrence
- OutputPost handbook-gap digest to People team SlackSlack
What it does
This flow turns escalations into a content backlog. On a weekly schedule it gathers every question the bot couldn't answer, groups them into themes (e.g. "remote work stipend," "sabbatical eligibility"), and posts a ranked digest to the People team so they know exactly which handbook sections to write or clarify next.
When to use it
Use this when you want your handbook to keep improving on its own signal, rather than guessing which policies employees find confusing.
How it works
- 1A weekly schedule fires the trigger every Monday morning.
- 2The flow reads the past week's escalation records from the Notion HR-cases database.
- 3An LLM step clusters the questions into recurring themes and counts each.
- 4A logic step ranks themes by volume and flags any that recur week over week.
- 5The bot posts a formatted digest to the People team Slack channel with the top gaps and example questions.
Set it up
What you configure once, before turning it on.
- 1Connect NotionPages, databases, comments.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

Run this workflow in your colony.
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