DATA OPS

Agent-Driven Freshness Breach Triage with Root-Cause Note in Linear

When a source breaches its freshness SLA, an agent investigates the likely cause across recent loads and logs, drafts a plain-English root-cause summary.

CategoryData Ops
Enginepaperclip
Difficultyadvanced
Triggerwebhook
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWebhook: freshness SLA breach detectedHTTP webhook
  • ActionPull source load history + row-count trend from SnowflakeSnowflakeSnowflake
  • ActionReview related pipeline error logs in DatadogDatadogDatadog
  • LogicSynthesize likely root cause + next step
  • ActionOpen Linear issue with root-cause noteLinearLinear
  • OutputPost triage summary + issue link to SlackSlack

What it does

Instead of just firing an alert, this agent-driven workflow does first-pass triage on a freshness breach. It pulls the source's recent load history and related error logs, reasons about the most likely cause (upstream extract failure, schema drift, volume drop), writes a concise root-cause hypothesis, files a Linear issue with that context attached, and shares the summary in Slack so the on-call starts with a head start rather than a blank page.

When to use it

Use it when freshness breaches recur and you want the investigation grunt work done before a human opens the ticket, especially across multiple sources with different failure modes.

How it works

  1. 1A webhook signals a detected freshness SLA breach for a source.
  2. 2The agent queries Snowflake for the source's recent load history and row-count trend.
  3. 3The agent reviews recent pipeline logs from Datadog for related errors.
  4. 4The agent synthesizes a likely root cause and a recommended next step.
  5. 5Create a Linear issue with the source, lateness, and root-cause note.
  6. 6Post the triage summary and issue link to Slack.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect SnowflakeWarehouses, queries, shares.
  3. 3
    Connect DatadogMetrics, traces, log search.
  4. 4
    Connect LinearIssues, projects, cycles, triage.
  5. 5
    Connect SlackChannels, DMs, threads, mentions.
  6. 6
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  7. 7
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  8. 8
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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