DATA OPS

Reverse-ETL Backfill Investigation Agent

On a manually triggered backfill, an agent reconciles warehouse rows against Salesforce, investigates why specific rows dropped by reading sync logs.

CategoryData Ops
Enginepaperclip
Difficultyadvanced
Triggermanual
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerOperator triggers backfill investigation with batch ID
  • ActionQuery Snowflake source and Salesforce landed rowsSalesforce
  • ActionPull matching sync error logs from AxiomAxiom
  • LogicCluster drops by probable root cause
  • ActionDraft root-cause memo with requeue planOpenAI
  • OutputPost memo to Slack for stakeholdersSlack

What it does

Handles the messy part of a backfill: not just finding which rows dropped, but explaining why. After comparing the Snowflake source set against landed Salesforce records, an agent pulls the relevant sync error logs from Axiom, groups the drops by likely cause (validation rule, missing required field, dedupe merge), and writes a plain-language root-cause memo with a concrete requeue plan.

When to use it

Use it after a large historical backfill or a botched sync run, when you need a human-readable explanation of the gaps rather than a raw ID list. It is for the moment a stakeholder asks "why did 4,000 accounts not make it" and you need an answer, not a spreadsheet.

How it works

  1. 1An operator triggers the run manually, supplying the backfill batch identifier.
  2. 2The agent queries Snowflake for the batch's source rows and Salesforce for what landed.
  3. 3It computes the dropped set and pulls matching sync error logs from Axiom.
  4. 4It clusters drops by probable root cause and reasons about each cluster.
  5. 5It drafts a root-cause memo with per-cluster counts and a requeue recommendation.
  6. 6It posts the memo to Slack for the data team and stakeholders.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SnowflakeWarehouses, queries, shares.
  2. 2
    Connect SalesforceAccounts, opportunities, cases.
  3. 3
    Connect AxiomLog streams, queries, dashboards.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Connect OpenAIModels, embeddings, files.
  6. 6
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  7. 7
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  8. 8
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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