DEVOPS
Auto-spin a Zoom war-room when PagerDuty hits SEV-1
When a PagerDuty incident escalates to a critical severity, this workflow creates a dedicated Zoom meeting and posts the bridge link to the incident's Slack channel so responders…
How it runs
The automated pipeline, trigger to output.
- TriggerPagerDuty incident escalatedPagerDuty
- LogicProceed only if SEV-1 / P1
- ActionCreate Zoom war-room meetingZoom
- ActionAdd bridge note to PagerDuty incidentPagerDuty
- OutputPost pinned bridge link to SlackSlack
What it does
The moment PagerDuty fires a SEV-1 (or P1) incident, this workflow creates a fresh Zoom meeting branded with the incident ID and drops the join link into the right Slack channel. No one has to scramble to start a bridge during the worst minutes of an outage.
When to use it
Use it when your on-call rotation lives in PagerDuty and you want a live voice bridge to exist automatically for every critical incident — without an engineer fumbling to schedule a call mid-page.
How it works
- 1A PagerDuty webhook fires on incident escalation.
- 2A filter checks the urgency/priority and only proceeds for SEV-1 / P1 incidents, ignoring lower-severity noise.
- 3Zoom creates an instant meeting titled with the incident number and a 4-hour window.
- 4The workflow writes the incident summary and bridge details back to PagerDuty as a note.
- 5Slack posts the join link, dial-in, and incident title to the incident channel, pinned for visibility.
Set it up
What you configure once, before turning it on.
- 1Connect PagerDutyIncidents, on-call, escalations.
- 2Connect ZoomMeetings, recordings, transcripts.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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