DEVOPS

Escalate overdue flag-removal tickets into a weekly digest

Each week it finds Linear flag-removal tickets that are past their due date, builds a ranked owner-by-owner digest.

CategoryDevOps
Enginesim
Difficultyintermediate
Triggerschedule
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekly schedule fires
  • ActionFetch overdue flag-removal issuesLinearLinear
  • LogicGroup by owner and rank by overdue severity
  • ActionWrite owner-by-owner digestOpenAI
  • OutputPost digest to engineering channelSlack
  • ActionFile low-urgency note for top offendersPagerDutyPagerDuty

What it does

Turns silent, ignored flag-debt tickets into visible accountability. It pulls every overdue flag-removal issue from Linear, groups them by owner, ranks owners by how overdue and how many tickets they hold, and publishes a digest that makes the backlog impossible to ignore.

When to use it

When flag-removal tickets get filed but never finished. Use this when you already track flag debt in Linear and need a recurring nudge that surfaces the worst offenders without a manager manually combing the board.

How it works

  1. 1A weekly schedule starts the run.
  2. 2A Linear query fetches open flag-removal issues past their due date.
  3. 3A logic step groups them by assignee and ranks by overdue days and ticket count.
  4. 4An OpenAI step writes a concise, owner-by-owner digest with the top offenders called out.
  5. 5The digest posts to the engineering channel in Slack.
  6. 6For any owner above the escalation threshold, a PagerDuty low-urgency note is filed.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect LinearIssues, projects, cycles, triage.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Connect PagerDutyIncidents, on-call, escalations.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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