ENGINEERING
Critical-path slow trace → Sentry correlation → PagerDuty escalation
When a trace on a critical service exceeds a tight latency budget and correlates with a spike in Sentry errors, this workflow opens a PagerDuty incident and attaches the joined…
How it runs
The automated pipeline, trigger to output.
- TriggerHoneycomb slow-trace alert on critical serviceHoneycomb
- LogicVerify critical-path allowlist + tight budget overage
- ActionQuery Sentry and gate on error-rate spikeSentry
- ActionCreate GitLab issue with joined evidenceGitLab
- OutputOpen linked PagerDuty incident, route to policyPagerDuty
What it does
Distinguishes a real outage from a slow page. For traces on protected critical-path services, it checks Honeycomb latency against a tight budget, confirms a correlated Sentry error surge, and — only then — escalates to PagerDuty while filing a linked GitLab issue so responders have evidence the moment they're paged.
When to use it
Use for your most important services where slow + erroring means customer impact. Best when you want paging reserved for correlated signals, not raw latency, to cut alert fatigue while protecting SLOs.
How it works
- 1A Honeycomb trigger fires on a slow trace tagged to a critical service.
- 2The workflow verifies the service is on the critical-path allowlist and the overage clears the tight budget.
- 3It queries Sentry and gates on whether error rate spiked above baseline in the window.
- 4If both conditions hold, it creates a GitLab issue with the joined trace and error context.
- 5It opens a PagerDuty incident referencing the issue and routes to the owning escalation policy.
Set it up
What you configure once, before turning it on.
- 1Connect HoneycombDistributed traces and queries.
- 2Connect SentryErrors, performance, releases.
- 3Connect PagerDutyIncidents, on-call, escalations.
- 4Connect GitLabRepos, MRs, pipelines, registry.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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