SUMMARIZATION
Agent-Written On-Call Handoff Narrative
On a schedule, an agent reads open incidents, alert history, and watch-items across PagerDuty, Datadog, and Sentry.
How it runs
The automated pipeline, trigger to output.
- TriggerSchedule fires before rotation change
- ActionPull PagerDuty incidents + notesPagerDuty
- ActionPull Datadog alert activity + monitor statesDatadog
- ActionPull unresolved Sentry issues + trendsSentry
- LogicAgent reasons and writes prioritized narrativeOpenAI
- OutputDeliver narrative brief to Microsoft TeamsMicrosoft Teams
What it does
Instead of a raw dump of tickets, this uses an agent to read the full operational state and write the handoff the way a thoughtful engineer would: what's actually on fire, what's noisy-but-fine, what to keep an eye on overnight, and what the last shift was midway through. The output is a readable narrative, not a table.
When to use it
Use it when junior or rotating on-call staff struggle to interpret a list of incidents and you want context and judgement baked into the handoff — recommended for teams comfortable letting an agent summarize operational data.
How it works
- 1A schedule fires before the rotation changes.
- 2The agent pulls open and recent PagerDuty incidents with notes.
- 3It pulls Datadog alert activity and current monitor states for the window.
- 4It pulls unresolved Sentry issues and their trends.
- 5The agent reasons over all of it, separating signal from noise and writing a prioritized narrative with explicit watch-items.
- 6Deliver the finished brief to the on-call Microsoft Teams channel.
Set it up
What you configure once, before turning it on.
- 1Connect PagerDutyIncidents, on-call, escalations.
- 2Connect DatadogMetrics, traces, log search.
- 3Connect SentryErrors, performance, releases.
- 4Connect Microsoft TeamsChannels, chats, files.
- 5Connect OpenAIModels, embeddings, files.
- 6Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 7Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 8Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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