DATA OPS
Reverse-ETL Freshness Triage Agent: Diagnose Stale Sync and File Linear Ticket
When a sync goes stale, an agent investigates the likely cause across warehouse query logs and ETL metadata, then files a Linear ticket with its diagnosis and pings Slack.
How it runs
The automated pipeline, trigger to output.
- TriggerFreshness-breach webhook receivedHTTP webhook
- ActionPull BigQuery job history + ETL error metadataBigQuery
- LogicAgent weighs evidence and infers root cause
- ActionFile Linear ticket with diagnosis and fix suggestionLinear
- OutputNotify Slack with ticket link and cause summarySlack
What it does
This is an agent-driven triage workflow. When a reverse-ETL sync breaches its freshness budget, the agent gathers evidence — recent BigQuery job history, the model's last successful load, and error metadata — reasons about the most likely root cause, and opens a Linear ticket with its findings instead of just firing a raw alert.
When to use it
Use it when stale syncs need investigation, not just notification. The agent saves the first hour of debugging by assembling context and proposing a cause (upstream model failure, credential expiry, warehouse query error) before a human picks it up.
How it works
- 1A freshness-breach webhook fires with the stale model name and lag.
- 2The agent queries BigQuery job history and ETL metadata for that model's recent runs and errors.
- 3A logic step lets the agent weigh the evidence and pick the most probable root cause.
- 4The agent files a Linear ticket with the diagnosis, evidence links, and a suggested fix.
- 5A Slack message notifies the channel with the ticket link and one-line cause summary.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect BigQueryDatasets, queries, schemas.
- 3Connect LinearIssues, projects, cycles, triage.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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