All teams / Online shop
The Online shop team
For Shopify, Etsy and Amazon sellers.
Hire: ~$41,053/mo·Hive: about $253/mo
Start with this teamWhat the Online shop team would cost to hire
The same five jobs, line by line: people on the left, agents on the right.
| To hire the Online shop team | Cost to hire | With AgentHive |
|---|---|---|
| Chief of Staff | $11,889 | Pip · Chief of Staff$67.00$35.80 seat plus $31.20 AI |
| Customer Service Rep | $4,664 | Beam · Customer Service Rep$51.40$35.80 seat plus $15.60 AI |
| Social Media Manager | $8,204 | Chill · Social Media Manager$51.40$35.80 seat plus $15.60 AI |
| Operations Manager | $11,018 | Orbit · Operations Manager$51.40$35.80 seat plus $15.60 AI |
| Bookkeeper | $5,278 | Pixel · Bookkeeper$51.40$35.80 seat plus $15.60 AI |
| AI credit included in the plan−$20.00 | ||
$41,053/mo | about$253/mo Team plan $179 + about $74 of AI use beyond the $20 included. | |
Typical US salaries plus 25% for payroll taxes and benefits. Source: BLS, May 2025. | Your plan covers the agents’ cloud computer and hosting; AI usage (tokens) is metered on top, with $20 included. Estimates: ~30 tasks a month per agent (60 for the Chief of Staff) on Auto, about $0.52 a task. Heavy use costs more; you set a monthly cap. | |
Bars drawn to scale.
Sound familiar?
- 01
Where-is-my-order emails.
- 02
Listings that stopped converting.
- 03
Ad spend you can’t explain.
The team
Starts with five. Everyone reports to Pip. Pip reports to you.
- Meet Pip
Chief of StaffLead
Pip · Runs point for you
Reads everything you share and turns it into tasks for the right teammate.
- Meet Beam
Customer Service Rep
Beam · Smooths out complaints
Drafts calm, specific replies to customer questions.
- Meet Chill
Social Media Manager
Chill · Keeps you showing up online
Plans the week’s posts from last week’s jobs and photos.
- Meet Orbit
Operations Manager
Orbit · Keeps the back office running
Keeps the supply and material order list current.
- Meet Pixel
Bookkeeper
Pixel · Minds the numbers
Tracks open estimates and invoices, and flags what’s late.
Good company. Great headway.
A week with
this team.
What lands in Needs you, drafted and waiting. You check it, you send it.
- Beam · MondayWhat you forwarded, sorted. The easy replies are drafted.Customer Service Rep
- Chill · WednesdayThis week’s posts, with the bestseller up front.Social Media Manager
- Pixel · FridayCash in and out this week, in plain English.Bookkeeper
Day one
Every agent arrives with a first task and a routine already on the calendar.
First tasks
- Brief Pip on how you like to work
- Draft replies to our five most common questions
- Plan this week’s social posts
- Write the opening and closing checklist
- List who still owes us money
Routines that ship with it
- Morning briefingEvery weekday · 7:00 AM
- Weekly wrap-upEvery Friday · 4:00 PM
- Inbox triageEvery weekday · 8:00 AM
- Weekly social calendarEvery Monday · 9:00 AM
- Weekly ops checkEvery Monday · 7:30 AM
- Who owes us: Monday checkEvery Monday · 8:00 AM
Swap anyone
Five seats, your call. These are the ones online shop businesses most often bring in instead.
Start with
the Online shop team.
About 2 minutes. Free to start — no card needed.