AI AGENTS

Honeycomb Anomaly Severity Router with PagerDuty Escalation

On a Honeycomb anomaly, the agent classifies severity from the trace blast radius and routes it — low severity to a Slack triage channel with a fix suggestion.

CategoryAI Agents
EngineSim + Paperclip
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerHoneycomb detects anomalyHoneycomb
  • ActionPull spans and estimate impactHoneycomb
  • LogicClassify severity by blast radius
  • ActionLow: post triage note to SlackSlack
  • OutputHigh: page on-call via PagerDuty with rollback runbookPagerDutyPagerDuty

What it does

Decides how loud an anomaly should be before it wakes anyone. The agent reads the trace, estimates blast radius and customer impact, then branches: minor blips get a quiet Slack note with a suggested fix, while severe regressions trigger a PagerDuty page carrying a rollback-first remediation plan.

When to use it

Use it when alert fatigue is real and not every Honeycomb anomaly deserves a page. This applies consistent severity judgment so the right channel gets the right urgency.

How it works

  1. 1Honeycomb fires on a detected anomaly.
  2. 2The agent pulls the affected spans, error rate, and span volume to estimate impact.
  3. 3A severity branch classifies the event as low or high based on blast radius and thresholds.
  4. 4Low severity: it posts a Slack triage message with a suggested fix and rollback note.
  5. 5High severity: it opens a PagerDuty incident pre-loaded with a rollback-first runbook.
  6. 6Either path records the classification rationale for later tuning.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HoneycombDistributed traces and queries.
  2. 2
    Connect PagerDutyIncidents, on-call, escalations.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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