PagerDuty Incident to Auto-Executed Runbook with Honeycomb Verification

Closes the loop between alert and action. When PagerDuty opens an incident, the agent finds the matching runbook, runs its low-risk mitigation steps via a controlled shell, and then confirms the fix actually worked by re-checking Honeycomb metrics — not just by assuming the command succeeded.

Use it for well-understood, recurring incidents that already have a documented runbook (restart a stuck worker, drain a bad node, flush a cache). It removes the 3am toil while keeping a verification gate so a blind fix never masks the real problem.

1. 1PagerDuty triggers on a new incident matching a runbook-tagged service.
2. 2The agent looks up the corresponding runbook and parses its steps.
3. 3Logic checks the steps are in the auto-safe allowlist; risky ones are skipped.
4. 4It executes the approved mitigation commands through a sandboxed shell.
5. 5It queries Honeycomb to confirm error rate and latency returned to baseline.
6. 6It posts the outcome and a rollback recommendation back to the PagerDuty incident timeline.