AI AGENTS

Sentry Recurrence Deduper that Updates the Existing Linear Bug

When a Sentry issue reopens, an agent checks for an existing Linear ticket and, if found, appends fresh occurrence data and a re-analysis as a comment instead of creating…

CategoryAI Agents
Enginesim
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerSentry resolved issue reopensSentrySentry
  • ActionSearch Linear for matching ticket by fingerprintLinearLinear
  • LogicBranch on whether a ticket already exists
  • ActionWrite recurrence note for the matchOpenAI
  • OutputComment on existing Linear bug or create a new oneLinearLinear

What it does

Keeps your Linear backlog clean by routing recurrences to the right place. When a previously resolved Sentry issue reopens, the agent searches Linear for a matching ticket; if one exists it appends the new event count, latest release, and a refreshed root-cause note as a comment, and only opens a new bug when no match is found — so a flapping error never spawns ten tickets.

When to use it

Use it when duplicate bug tickets pile up from intermittent or reopened errors. It is the right fit for teams whose Linear board gets cluttered with the same crash filed repeatedly and who want a single living ticket per root cause.

How it works

  1. 1Sentry fires when a resolved issue regresses or reopens.
  2. 2The agent searches Linear for an existing ticket tied to the issue's fingerprint.
  3. 3A branch checks whether a matching ticket was found.
  4. 4If found, an OpenAI model writes a recurrence note and it is added as a Linear comment.
  5. 5If not found, a new Linear bug is created with the full context as the fallback output.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SentryErrors, performance, releases.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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