SUMMARIZATION

Route discovery-call feature requests into deduplicated Linear issues

When a Zoom discovery call ends, extracts each feature request from the transcript, checks it against existing Linear issues.

CategorySummarization
Enginesim
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom discovery call endsZoomZoom
  • ActionExtract feature requests + quotes from transcriptOpenAI
  • ActionSearch Linear for similar open issuesLinearLinear
  • LogicBranch: existing match vs net-new request
  • OutputAppend evidence or file new triaged Linear issueLinearLinear

What it does

Closes the loop between what customers ask for on calls and what product actually tracks. As soon as a discovery call wraps, it reads the transcript, pulls out concrete feature requests, and reconciles each one against your Linear backlog. If a matching issue already exists, it appends the new customer quote and bumps the demand count. If nothing matches, it opens a new issue with the request, the verbatim quote, and the account name.

When to use it

Use this when good feature signal dies in call recordings because no one transcribes it into the tracker, or when the same request gets filed five times under five names. It keeps Linear as the single source of customer demand without manual triage after every call.

How it works

  1. 1A Zoom call-ended event triggers the workflow for recordings tagged as discovery.
  2. 2OpenAI extracts a list of discrete feature requests with a one-line summary and supporting quote each.
  3. 3For each request, the workflow searches Linear for semantically similar open issues.
  4. 4A branch decides: match found versus net-new request.
  5. 5Matches get the quote appended and a demand counter incremented; net-new requests become triaged Linear issues with account context.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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