MARKET RESEARCH

Competitor complaint-spike alert to Slack

Runs daily, detects when a complaint theme in competitor app reviews spikes above its baseline, and posts an alert with example quotes to a product Slack channel.

CategoryMarket Research
Enginesim
Difficultyadvanced
Triggerschedule
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerDaily schedule
  • ActionScrape yesterday's competitor reviewsApify
  • ActionTag each review with a complaint themeOpenAI
  • LogicCompare theme counts to baseline in PostgresPostgreSQLPostgres
  • LogicBranch only if a theme spikes
  • OutputPost spike alert with quotes to SlackSlack

What it does

This workflow watches competitor app-store reviews every day and fires only when something changes: a complaint theme whose daily volume jumps well above its rolling baseline. When that happens it posts a focused Slack alert naming the theme, the spike size, and a few real review quotes, so product hears about a competitor's meltdown the same day it starts.

When to use it

Use it when you don't want a weekly digest — you want to be pinged the moment a rival ships a bad update or has an outage that's blowing up their reviews, so you can react in real time.

How it works

  1. 1A daily schedule triggers the run each morning.
  2. 2Apify scrapes yesterday's reviews for each tracked competitor.
  3. 3OpenAI tags each review with a complaint theme and the run computes each theme's count.
  4. 4A logic step compares today's per-theme counts against the trailing baseline stored in Postgres and updates the baseline.
  5. 5If any theme exceeds its spike threshold, a Slack message is posted with the theme, the multiplier, and sample quotes; otherwise the run ends silently.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ApifyActors, scrapers, datasets.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect PostgresAny Postgres URL — query, write, migrate.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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