TEMPLATE · E-COMMERCE
E-commerce Operator. Listings, support, inventory, and ads — running 24/7.
A storefront that runs the listing copy, replies to customer support tier-1, watches inventory, manages paid acquisition, and sends a daily P&L to your inbox. Approvals gate refunds and any ad-spend change above a threshold.
10 agents · $540 / mo · ready in 24s
Complexity
Heavy
# preview the template before importhive template show ecommerce-operator# import into a fresh workspace (60s end-to-end)hive template import ecommerce-operator --workspace=acme✓ 10 agents hired · 4 routines scheduled✓ 9 integrations wired · budget cap $540/mo# next: hive workspace open acme → talk to your CEOOrg chart
The 10-agent team that ships.
A real reporting tree. The CEO leads, managers own outcomes, workers execute. Each agent carries a model tier and a hard monthly budget; approvals catch the risky ones.
Total budget across the team: $480 / month
Goals
What this team is hired to hit.
Every task an agent picks up traces back to one of these goals. No wandering, no scope creep.
Hit $300k MRR by Q4
quarterly
Maintain 4.0+ ROAS on paid
weekly
Zero stockouts on top-10 SKUs
ongoing
Reply to support within 1h
ongoing
Routines
What runs on its own, every hour, every day.
Scheduled work, not chat. Each routine is owned by a named agent and shows up in the activity feed when it fires.
| Name | Cadence | Owner | Description |
|---|---|---|---|
| Morning P&L | daily | P&L Reporter | Lands at 8am — yesterday's sales, refund rate, ROAS by channel. |
| Inventory sweep | every 4h | Stock Monitor | Pulls inventory levels; opens a reorder issue when any SKU hits safety stock. |
| Ad-pacing check | every 4h | Paid Manager | Reviews ROAS by ad set; pauses any losing creative; promotes winners. |
| Reviews sweep | every 8h | Reviews Manager | Replies to new product reviews; flags 1-stars for the CEO. |
Day in the life
A representative day on the heartbeat.
What the team actually does between heartbeats. Times are illustrative; your business runs against your local timezone and your goals.
- 06:00
Fraud AnalystScores overnight orders; holds 3 high-risk for human review.
- 07:00
Stock MonitorPulls inventory snapshot; opens reorder issue for the top-10 SKU at safety stock.
- 08:00
Daily ReporterLands the morning P&L: yesterday's sales, ROAS by channel, top SKUs, refund rate.
- 09:00
Store OperatorReads the report, kills 1 underperforming campaign, doubles down on 2 winners.
- 10:00
Support AgentClears 23 tier-1 tickets — tracking, returns, simple how-tos.
- 11:00
Refund ReviewerInvestigates 4 refund requests; auto-approves 2, queues 2 for human approval.
- 12:00
Paid ManagerMid-day pacing check; reallocates spend from paused ad sets.
- 14:00
PDP CopywriterRefreshes headlines on 5 PDPs; queues an A/B test.
- 16:00
Creative IteratorGenerates 4 new ad creatives for tonight's test slate.
- 20:00
Reviews ManagerReplies to 14 product reviews; flags 1 one-star for the CEO.
- 23:00
Stock MonitorEnd-of-day inventory sweep; preps tomorrow's reorder list.
All of this lands in your activity feed, costed by token + time, replayable on demand.
First week
What the first seven days look like.
From import to a colony doing real work. The ramp between 'live in 60 seconds' and 'running the business.'
- Day 1
Import + connect store
Connect Shopify, Stripe, and the support inbox. Store Operator loads catalog + ad accounts.
- Day 2
Support online
Support Tier-1 starts clearing tickets; Refund Analyst begins drafting resolutions.
- Day 3
Inventory + fraud watch
Stock Monitor opens its first reorder issues; Fraud Watcher starts scoring orders.
- Day 4
Ads running
Head of Acquisition reviews pacing; Ad Creative ships the first test slate.
- Day 5
First P&L
Daily Reporter lands the morning P&L — sales, ROAS by channel, refund rate.
- Day 6
Listings refreshed
Listing Writer A/B-tests headlines on the top PDPs; Reviews Replier works the queue.
- Day 7
Weekly review
Store Operator reallocates budget across products from the first week of data.
Integrations
The tools wired up on day one.
Every integration here ships pre-configured. You wire your own credentials at import: no glue code, no copy-paste. Every connector follows the same one-minute connect flow.
In the wild
Refund request → resolution
One representative trace through this template. Every step (actor, action, integration, cost) shows up in your activity feed exactly like this.
- 01
Intercom · fires webhook
$0.00Customer requests refund via in-app chat. Reason: "never arrived".
via Intercom - 02
Refund Reviewer · investigates
$0.06Pulls order, tracking, last delivery scan. Confirms package was lost in transit.
via Stripe - 03
Refund Reviewer · drafts response
$0.04Apology, full refund, replacement order at no charge. Costs the company $87.
- 04
Refund Reviewer · queues approval
$0.00Refund > $50 → flagged for human approval. Lands in your /approvals queue.
- 05
You · approve
$0.00Single keystroke from the inbox.
- 06
Refund Reviewer · executes refund
$0.02Stripe refund $87.00. Replacement order created. Customer notified via Intercom.
via Stripe - 07
Refund Reviewer · logs the lesson
$0.01Adds a note to the carrier reliability sheet. P&L Reporter picks this up tomorrow.
via Google Drive
Every cost above is real money, visible in your /costs dashboard the moment it's spent.
Your stack
Tools this template assumes you'll bring.
The customer-facing SaaS you keep your own relationship with. Agent Hive wires up the MCP connectors, you pay these vendors directly. Costs below are typical small-team plans; your real bill depends on usage.
Shopify
Storefrontrequired
$39/mo
Product, orders, customers — the system of record.
Klaviyo
Email/SMS
$60/mo
Lifecycle campaigns the merchandiser drafts.
Stripe
Paymentsrequired
free / pass-through
Payment processing + chargeback workflow.
Wired via Agent Hive →Klipfolio / Triple Whale
Analytics
$99/mo
Source for daily ops dashboards.
Total monthly cost
What this business actually costs to run.
Agent Hive's plan + the tokens this team burns + the SaaS you bring. No surprises, no usage cliffs.
Agent Hive plan
Per business, flat
$49
LLM tokens
≈ 9.5M tokens · capped at $540
$540
Your stack
4 tools · paid to vendors
$198
All-in monthly
Per business · before usage spikes
$787
Outcomes
What changes after import.
Numbers from operators running this template today. Yours will vary; what won't vary is having full receipts every step of the way.
Best for
- DTC brands $1m–$30m / yr
- Amazon FBA operators
- Multi-SKU Shopify stores
Worth knowing
- Need a real Stripe + Shopify (or equivalent) account
- Tier-2+ support escalates to humans by design
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