MARKET RESEARCH

Open a Linear issue when a feature complaint spikes

Monitors incoming reviews for a sudden surge of negative mentions of one feature.

CategoryMarket Research
Enginesim
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew reviews detected on store listingApify
  • ActionPull latest review batchApify
  • ActionClassify feature, sentiment, and cluster complaintsOpenAI
  • LogicCheck for negative-mention spike past threshold
  • ActionDraft bug summary with symptoms and quotesOpenAI
  • OutputCreate triaged Linear issue for owning teamLinearLinear

What it does

Continuously checks fresh reviews and watches for an abnormal spike in negative mentions of any single feature within a short window. When a spike clears the threshold, it summarizes the recurring symptoms, attaches representative review quotes, and opens a Linear issue routed to the team that owns that feature, so a regression becomes a tracked bug instead of scattered complaints.

When to use it

Use it when you want review sentiment to feed your engineering backlog directly. Ideal right after a release or server-side change, when a broken feature produces a fast cluster of similar one-star reviews that should become an actionable ticket.

How it works

  1. 1New reviews are detected on the store listing.
  2. 2Apify pulls the latest batch of reviews.
  3. 3OpenAI classifies feature and sentiment and clusters similar complaints.
  4. 4A logic step checks whether negative mentions of a feature spiked past the threshold for the window.
  5. 5On a spike, OpenAI drafts a bug summary with symptoms and quotes.
  6. 6Linear creates a triaged issue assigned to the feature's owning team.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ApifyActors, scrapers, datasets.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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