CHATBOTS

Intercom bot sends a same-day demo reminder with the Zoom link in chat

A scheduled job finds Zoom demos happening later today, then reopens each prospect's Intercom conversation with a friendly reminder, the meeting time.

CategoryChatbots
Enginesim
Difficultybeginner
Triggerschedule
Steps5
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerScheduled morning run
  • ActionList today's scheduled Zoom demosZoomZoom
  • LogicFilter out canceled or unreachable prospects
  • ActionReopen the prospect's Intercom conversationIntercomIntercom
  • OutputPost reminder with time and Zoom link in chatIntercomIntercom

What it does

Nudges every prospect before their demo in the channel they originally booked from. A few hours before each scheduled Zoom call, the bot pops back into that prospect's Intercom thread with the time and a one-click join link, so the meeting stays top of mind.

When to use it

Use this when reminder emails go unread and demos slip. It is for teams that booked the demo in chat and want the reminder to land in that same conversation rather than a cold inbox.

How it works

  1. 1A scheduled run (for example, every morning) starts the flow.
  2. 2The flow lists Zoom meetings scheduled for later today.
  3. 3For each, a logic step confirms the demo has not been canceled and the prospect is reachable in Intercom.
  4. 4It reopens the matching Intercom conversation for that contact.
  5. 5It posts a reminder message with the local time and the Zoom join link into the chat.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect IntercomConversations, contacts, articles.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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