CHATBOTS
Intercom bot books a Zoom demo and confirms the calendar slot inline
When a visitor asks for a demo in Intercom, the bot offers open Google Calendar slots, books the one they pick, creates a Zoom meeting.
How it runs
The automated pipeline, trigger to output.
- TriggerVisitor sends a demo-intent message in IntercomIntercom
- ActionFetch open slots from Google Calendar free/busyGoogle Calendar
- ActionOffer slots as quick replies and capture the pickIntercom
- ActionCreate the calendar event with the visitor as attendeeGoogle Calendar
- ActionCreate the Zoom meeting and get the join linkZoom
- OutputConfirm time and Zoom link inline in the Intercom chatIntercom
What it does
Turns a "can I see a demo?" message in your Intercom Messenger into a booked meeting without the visitor ever leaving the chat. It reads your team's real availability, lets the visitor pick a time, creates the Zoom call, and posts the confirmation and join link back into the conversation.
When to use it
Use this when inbound demo requests stall in back-and-forth scheduling emails. It is built for SDR and sales teams who want self-serve booking from the website chat with zero copy-paste of Calendly links.
How it works
- 1A visitor message in Intercom matching demo intent ("book a demo", "see a demo") fires the trigger.
- 2The flow queries Google Calendar free/busy for the assigned rep and returns the next open 30-minute slots.
- 3The bot replies in Intercom with the slots as quick-reply buttons and waits for a pick.
- 4On selection, it creates a Google Calendar event with the visitor as an attendee.
- 5It creates a Zoom meeting for that time and grabs the join URL.
- 6It posts a confirmation message into the Intercom thread with the date, time, and Zoom link.
Set it up
What you configure once, before turning it on.
- 1Connect IntercomConversations, contacts, articles.
- 2Connect Google CalendarEvents, attendees, availability.
- 3Connect ZoomMeetings, recordings, transcripts.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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