CHATBOTS
Teams Self-Service Password & Account Unlock Bot
A Microsoft Teams chatbot that verifies the requester, then resets their password or unlocks their account through your identity webhook — no ticket, no help-desk wait.
How it runs
The automated pipeline, trigger to output.
- TriggerEmployee DMs the IT bot in Microsoft TeamsMicrosoft Teams
- ActionLook up requester in HR directoryAirtable
- LogicBranch: eligible self-service vs. escalate to agent
- ActionCall identity provider to reset password / unlock accountHTTP webhook
- ActionWrite action to compliance audit logAirtable
- OutputReply in Teams with credential link and next stepsMicrosoft Teams
What it does
Employees DM an IT bot in Microsoft Teams saying they're locked out. The bot confirms who they are, checks they're an active employee, fires the password-reset or unlock call against your identity provider, and replies with next steps — all in under a minute and without a human in the loop.
When to use it
Use this when password resets and account lockouts are flooding your help desk and you want to deflect the most common, lowest-risk tickets to self-service while keeping an audit trail.
How it works
- 1An employee messages the IT bot in Teams ("I'm locked out").
- 2The bot reads the sender's verified Teams identity and the requested action.
- 3It looks up the person in the HR directory to confirm they are an active employee and eligible.
- 4If eligible, it calls the identity-provider webhook to reset the password or unlock the account; if not, it routes to a human agent.
- 5Every action is logged to an audit table for compliance.
- 6The bot replies in the same Teams thread with a temporary credential link and confirmation.
Set it up
What you configure once, before turning it on.
- 1Connect Microsoft TeamsChannels, chats, files.
- 2Connect AirtableBases, tables, views, automations.
- 3Connect HTTP webhookTrigger any URL on agent actions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Discord verify-button onboarding via web form webhook
Receives a completed external verification form by webhook, matches it to the Discord account, grants the verified role, and confirms back to the member in Discord.
Discord Onboarding Completion to CRM Sync
The moment a member finishes Discord onboarding, captures their submitted profile answers, creates or updates a contact in HubSpot.
Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.