CHATBOTS

Agentic onboarding coach that completes setup steps for the user

An agent-driven in-app coach that not only answers onboarding questions from docs but, when asked, performs the setup action itself and confirms it back to the user.

CategoryChatbots
Enginepaperclip
Difficultyadvanced
Triggerevent
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew in-app request in IntercomIntercomIntercom
  • ActionRetrieve procedure from CodaCodaCoda
  • LogicPlan steps, confirm risky actions
  • ActionPerform setup via product APIHTTP webhook
  • ActionRecord action and outcome in PostgresPostgreSQLPostgres
  • OutputConfirm result in IntercomIntercomIntercom

What it does

Goes beyond answering. This agentic coach reads the user's in-app request, retrieves the relevant feature docs to understand the correct procedure, then actually carries out the requested onboarding action against the product API on the user's behalf, and reports what it did. If a step is ambiguous or risky, it asks the user to confirm first.

When to use it

Use it for onboarding flows where the fastest path to activation is doing the setup for the user, such as connecting an integration or seeding a first project. Best when you trust an agent to take scoped actions and want a true do-it-for-me experience.

How it works

  1. 1A new in-app request arrives through the Intercom trigger.
  2. 2The agent retrieves the procedure for the request from the Coda docs.
  3. 3The agent reasons over the docs to plan the exact steps, asking the user to confirm anything destructive.
  4. 4It calls the product API via a webhook to perform the setup action.
  5. 5It records the completed action and outcome in Postgres for audit.
  6. 6It replies in Intercom confirming what was done and any next step.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect IntercomConversations, contacts, articles.
  2. 2
    Connect CodaDocs, packs, automations.
  3. 3
    Connect HTTP webhookTrigger any URL on agent actions.
  4. 4
    Connect PostgresAny Postgres URL — query, write, migrate.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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