CHATBOTS
Outlook Concierge: Slack Intake to Outlook Booking
Lets teammates request meetings in Slack with natural language; the bot negotiates a time against Outlook calendars in-thread and posts a confirmed booking back to the channel.
How it runs
The automated pipeline, trigger to output.
- TriggerSlack message requests a meetingSlack
- ActionParse attendees and windowOpenAI
- ActionQuery Outlook free/busyOutlook
- ActionNegotiate slot in Slack threadSlack
- LogicVerify chosen slot and availability
- OutputBook Outlook event and confirm in SlackOutlook
What it does
Brings the scheduling concierge into Slack. A teammate types "set up 30 min with Dana and Priya this week" in a channel or DM; the bot resolves the named people to Outlook calendars, finds workable slots, negotiates the choice in the Slack thread, and books the Outlook event, dropping the final confirmation back into Slack.
When to use it
Use it when your team lives in Slack but the company calendar is Outlook, and you want booking to happen where the conversation already is, without anyone opening Outlook.
How it works
- 1A Slack mention or slash-style message starts the request.
- 2OpenAI parses attendees, duration, and time window from the message.
- 3The bot queries Outlook free/busy for each resolved attendee.
- 4The bot replies in-thread with ranked slot options and reads reactions or replies to pick a winner.
- 5A logic step verifies a chosen slot and that all required attendees are free.
- 6The bot books the Outlook event and posts the confirmation with calendar link to the Slack thread.
Set it up
What you configure once, before turning it on.
- 1Connect SlackChannels, DMs, threads, mentions.
- 2Connect OutlookMail, calendar, contacts.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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