CHATBOTS
Warehouse Stock and Bin Lookup Bot in Teams
A Microsoft Teams chatbot that answers floor workers' plain-language questions about where a SKU lives and how many units are on hand.
How it runs
The automated pipeline, trigger to output.
- TriggerWorker asks about a SKU in TeamsMicrosoft Teams
- ActionParse message into SKU or search termOpenAI
- ActionLook up matching records in AirtableAirtable
- LogicBranch on exact match, multiple, or none
- OutputReply with bin, aisle, and quantity in TeamsMicrosoft Teams
What it does
Lets anyone on the warehouse floor type a SKU, part name, or product code into a Microsoft Teams chat and instantly get back the bin location, aisle, and current on-hand quantity. No app to install, no scanner gun to find a free one — just ask the bot.
When to use it
Use it when pickers, receivers, or shift leads constantly interrupt the inventory desk with "where is X / how many do we have" questions. It turns Airtable into a self-serve answer line so the floor keeps moving and the desk stops fielding pages.
How it works
- 1A worker messages the bot in Teams with a SKU or product name.
- 2An OpenAI step parses the message into a clean SKU or search term, tolerating typos and partial names.
- 3The flow queries the Airtable inventory base for matching records, pulling bin, aisle, zone, and quantity.
- 4A logic step decides: exact match, several candidates, or nothing found.
- 5The bot replies in Teams with the location and on-hand count, or a short pick-list of close matches to choose from.
Set it up
What you configure once, before turning it on.
- 1Connect Microsoft TeamsChannels, chats, files.
- 2Connect AirtableBases, tables, views, automations.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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