CHATBOTS
Stripe-verified warranty eligibility bot
A chat bot that verifies the customer's original purchase in Stripe to confirm the warranty window before collecting evidence and opening a claim.
How it runs
The automated pipeline, trigger to output.
- TriggerCustomer starts warranty chat with order email
- ActionLook up original charge and dateStripe
- LogicCompare charge date against warranty term
- ActionCollect defect photosDropbox
- OutputOpen claim with verified purchase referenceAirtable
What it does
Gates warranty intake on a real proof of purchase. Instead of trusting a customer-typed date, the bot looks up the original Stripe payment, computes the warranty window from the actual charge date, and only proceeds to collect photos and open a claim when the product is genuinely in coverage.
When to use it
Use it when you sell through Stripe and warranty disputes hinge on purchase date. It removes back-and-forth over receipts and stops out-of-warranty claims before an agent ever touches them.
How it works
- 1The customer starts the warranty chat and provides their order email or charge ID.
- 2The bot finds the matching Stripe charge and reads its date and line items.
- 3Eligibility logic compares charge date plus the warranty term against today.
- 4If out of window, the bot explains the decline and exits; if in window it continues.
- 5The customer uploads defect photos to Dropbox.
- 6The bot opens a structured claim in Airtable with the verified purchase reference attached.
Set it up
What you configure once, before turning it on.
- 1Connect StripeCustomers, subscriptions, payments.
- 2Connect DropboxFiles and folders.
- 3Connect AirtableBases, tables, views, automations.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.