CRM

Tiered Dormant Reactivation with Slack Approval

Surfaces dormant HubSpot contacts, scores each by deal value and tier, drafts a re-intro only for high-value ones.

CategoryCRM
Enginesim
Difficultyadvanced
Triggerschedule
Steps7
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerScheduled sweep begins
  • ActionFetch dormant HubSpot contactsHubSpotHubSpot
  • LogicScore by deal value and drop low-tier contacts
  • ActionPull prior Gmail thread for high-value contactsGmailGmail
  • ActionDraft re-intro from thread contextOpenAI
  • LogicPost to Slack and wait for human approvalSlack
  • OutputSend approved message from GmailGmailGmail

What it does

This workflow is a gated reactivation pipeline with a human in the loop. It finds dormant HubSpot contacts, then routes by value: low-tier contacts are skipped, while high-value ones get an AI-drafted re-intro. Each draft is posted to a Slack channel with approve/edit buttons. Only approved messages send from Gmail, so a person always controls what goes out under your name.

When to use it

Use it when reactivation matters but a fully automated send is too risky for your top accounts. Teams that want volume on warm follow-ups without sacrificing the personal touch on whales get speed plus a final human gate.

How it works

  1. 1A scheduled run kicks off the sweep.
  2. 2HubSpot returns contacts with no recent activity.
  3. 3A logic step scores each by deal value and tier, dropping low-value contacts.
  4. 4Gmail fetches the prior thread for surviving high-value contacts.
  5. 5OpenAI drafts the re-intro from that context.
  6. 6The draft posts to Slack for approval.
  7. 7On approval, Gmail sends the message; rejected drafts are discarded.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HubSpotCRM, deals, marketing, support.
  2. 2
    Connect GmailRead, draft, send, label.
  3. 3
    Connect OpenAIModels, embeddings, files.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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