CRM

Dual-CRM Duplicate Company Detector with Merge-Review Queue

Scans new and updated company records flowing between Salesforce and HubSpot, scores likely duplicates with an LLM.

CategoryCRM
Enginesim
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerSalesforce company created or updatedSalesforce
  • ActionSearch HubSpot for matching companies by domain and nameHubSpotHubSpot
  • ActionScore duplicate confidence and explain the matchOpenAI
  • LogicKeep only high-confidence duplicate pairs
  • ActionAppend pair to Coda merge-review queueCodaCoda
  • OutputNotify review channel with link to queued rowSlack

What it does

After an acquisition leaves you with two CRMs, this workflow continuously catches company records that exist in both Salesforce and HubSpot and flags the pairs that are probably the same account. Instead of auto-merging, it builds a human review queue in Coda so a RevOps reviewer makes the final call.

When to use it

Run this in the weeks after merging two go-to-market orgs, when both CRMs are still live and sales is creating records in each. It is the safe middle ground: catch duplicates early without trusting a fuzzy match to silently overwrite customer data.

How it works

  1. 1A record-changed event from Salesforce fires whenever a company is created or edited.
  2. 2The flow pulls the candidate company and searches HubSpot for companies with a similar domain or name.
  3. 3An OpenAI step compares the pair (domain, legal name, billing address, EIN) and returns a duplicate-confidence score with reasoning.
  4. 4A logic branch drops low-confidence pairs and keeps only likely matches.
  5. 5The matched pair plus the score is written as a new row in a Coda merge-review table.
  6. 6A Slack message pings the review channel with a deep link to the queued row.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SalesforceAccounts, opportunities, cases.
  2. 2
    Connect HubSpotCRM, deals, marketing, support.
  3. 3
    Connect OpenAIModels, embeddings, files.
  4. 4
    Connect CodaDocs, packs, automations.
  5. 5
    Connect SlackChannels, DMs, threads, mentions.
  6. 6
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  7. 7
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  8. 8
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

14-day trial. No DevOps. No Sales call. Provisioned in under a minute.