IT OPS
Self-Service Keep-or-Release Nudge for Idle Seats
When Snowflake flags a user as idle past threshold, emails the user directly asking them to keep or release the seat.
How it runs
The automated pipeline, trigger to output.
- TriggerDaily schedule finds newly idle usersSnowflake
- ActionEmail user a keep-or-release promptGmail
- LogicResolve response or expire grace window
- OutputWrite seat disposition to Airtable queueAirtable
What it does
Instead of IT guessing, this workflow asks the actual seat holder. It emails idle users a simple keep-or-release prompt, honors their choice, and reclaims silently abandoned seats once the response window closes — no manager chasing required.
When to use it
Use it when you want reclamation to scale without a human reviewing every seat. It works best for self-serve tools where the user is the right decision-maker and a polite nudge clears most of the backlog.
How it works
- 1A daily schedule queries Snowflake for users newly crossing the idle threshold.
- 2For each, the flow emails the user via Gmail with a keep-or-release link and a stated grace window.
- 3A logic step waits for the response: keep marks the seat retained, release queues it for reclamation.
- 4If no response lands before the grace window expires, the seat defaults to the reclamation queue.
- 5The final disposition for every seat is written to Airtable for the deprovisioning team to action.
Set it up
What you configure once, before turning it on.
- 1Connect SnowflakeWarehouses, queries, shares.
- 2Connect GmailRead, draft, send, label.
- 3Connect AirtableBases, tables, views, automations.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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