MARKET RESEARCH
Route low-confidence theme classifications to a human review queue
After the classifier tags a comment, this workflow checks the confidence score and, when it is too low, files a review task in Linear and notifies the analyst.
How it runs
The automated pipeline, trigger to output.
- TriggerClassified comment posted via webhookHTTP webhook
- LogicCheck confidence and runner-up gap
- ActionCreate Linear review task for ambiguous caseLinear
- OutputNotify assigned analyst in SlackSlack
What it does
It takes a freshly classified survey comment, inspects the zero-shot confidence score, and decides whether the model's theme can be trusted. High-confidence tags are accepted automatically; low-confidence or near-tie results are turned into a Linear review task with the comment and the model's top guesses, and the analyst is pinged.
When to use it
Use it when you want automation to handle the easy majority of survey tagging but refuse to let shaky guesses pollute the quarterly board. It gives you a clean human-in-the-loop queue without manually reviewing every response.
How it works
- 1A webhook fires after a comment has been zero-shot classified, carrying the comment, top theme, and score.
- 2Logic compares the score against a confidence threshold and checks the gap to the runner-up label.
- 3If confident, the run ends and the auto-tag stands.
- 4If not, a Linear issue is created with the comment and candidate themes.
- 5A Slack message notifies the assigned analyst that a review is waiting.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect LinearIssues, projects, cycles, triage.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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