MARKET RESEARCH

Route Zoom Feature Requests into Linear

Transcribes a finished customer-research Zoom call, detects explicit feature requests and pain points, dedupes them against existing Linear issues.

CategoryMarket Research
Enginesim
Difficultyadvanced
Triggerevent
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom recording completedZoomZoom
  • ActionFetch transcriptZoomZoom
  • ActionExtract feature requests with quotesOpenAI
  • ActionSearch Linear for matching issueLinearLinear
  • LogicBranch: append evidence or create issue
  • OutputFile or update Linear issuesLinearLinear

What it does

Closes the loop between customer conversations and the backlog. It pulls concrete feature requests out of an interview and gets them in front of engineering, attaching the customer's own words as evidence.

When to use it

Use it when valuable asks get lost between research and roadmap. Best for teams running Linear who want interviews to directly inform prioritization with real demand signal.

How it works

  1. 1A Zoom recording-completed event triggers the flow.
  2. 2The transcript is fetched from Zoom.
  3. 3An OpenAI step extracts distinct feature requests and pain points, each with a supporting quote.
  4. 4For each request, the flow searches Linear for a semantically similar existing issue.
  5. 5A logic branch decides: if a match exists, append the customer quote as a comment and bump a demand counter; if not, create a new triage issue.
  6. 6The new or updated Linear issues are labeled with the source interview for traceability.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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