MARKET RESEARCH
Competitor Complaint Watch with Slack Alerts
Continuously monitors forums and subreddits for people complaining about named competitors.
How it runs
The automated pipeline, trigger to output.
- TriggerHourly schedule
- ActionSearch forums and Reddit for competitor mentionsBrave Search
- ActionScrape full thread contextApify
- ActionClassify complaint type and switch intentOpenAI
- LogicKeep only high-intent switching signals
- OutputPost switch-opportunity alert to SlackSlack
What it does
Watches the places your prospects discuss tools for fresh complaints that mention your competitors by name, judges whether each one signals a real switching opportunity, and drops a tagged alert into a Slack channel so sales and product can react while the thread is still live.
When to use it
Use it when competitor churn is a real lever for you — you want to catch "I'm fed up with X, what else is there?" moments early enough to engage or to log the recurring reasons people leave.
How it works
- 1An hourly schedule triggers the watch.
- 2Brave Search and Apify pull recent forum and Reddit threads mentioning your competitor terms.
- 3OpenAI classifies each hit by complaint type and intent, discarding praise and noise.
- 4A logic branch keeps only high-intent, switch-signaling items.
- 5Each qualifying complaint posts to Slack with the category, a one-line summary, and the source link.
Set it up
What you configure once, before turning it on.
- 1Connect Brave SearchWeb, news, image, video search.
- 2Connect ApifyActors, scrapers, datasets.
- 3Connect OpenAIModels, embeddings, files.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.