PROJECT MANAGEMENT
Severe overcommit escalation from Monday to PagerDuty
Nightly it checks Monday board load against sprint capacity and, when anyone is critically overcommitted past a hard threshold, opens a PagerDuty incident and notifies the lead…
How it runs
The automated pipeline, trigger to output.
- TriggerSchedule: nightly critical-overload check
- ActionFetch per-assignee effort across Monday boardsmonday.com
- LogicCompute utilization vs. critical threshold
- LogicKeep only critically overcommitted assignees
- ActionOpen PagerDuty incident per critical casePagerDuty
- OutputSlack escalation summary to delivery leadSlack
What it does
This workflow watches for severe, not merely marginal, overcommitment. It totals each assignee's estimated hours across Monday boards, and only when someone blows past a hard ceiling (e.g. 130% of capacity) does it escalate by opening a PagerDuty incident and pinging the delivery lead in Slack.
When to use it
Use it as a safety net on top of routine capacity reports, when chronic overload is a delivery risk you want treated like an operational incident with ownership and acknowledgement, not just another message in a channel.
How it works
- 1A schedule runs the check nightly.
- 2Pull tasks and effort estimates per person across active Monday boards.
- 3Compute utilization against each assignee's sprint capacity.
- 4Branch: filter to only assignees above the critical overcommit threshold.
- 5For each critical case, open a PagerDuty incident assigned to the delivery lead.
- 6Post a Slack notice summarizing the escalation and linking the incidents.
Set it up
What you configure once, before turning it on.
- 1Connect monday.comVisual work management for teams.
- 2Connect PagerDutyIncidents, on-call, escalations.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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