SALES

Usage-decay renewal-risk scoring to AE Slack alert

Each morning, scans Snowflake product-usage data for accounts whose 30-day active usage has dropped sharply versus their prior baseline, scores renewal risk.

CategorySales
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekday morning schedule
  • ActionQuery 30-day usage vs 90-day baselineSnowflakeSnowflake
  • LogicScore decay and assign risk tier
  • LogicFilter to at-risk, rank by value x severity
  • OutputPost ranked at-risk digest to AE channelSlack

What it does

This workflow turns raw product telemetry into a daily renewal-risk briefing. It compares each account's recent usage against its own historical baseline, flags meaningful decay, and hands AEs a ranked, actionable list before the slide starts.

When to use it

Run it when usage data lives in Snowflake and you want a proactive early-warning signal instead of discovering churn at the renewal call. Best for teams managing dozens to hundreds of accounts where manual dashboard-watching does not scale.

How it works

  1. 1A scheduled trigger fires every weekday morning.
  2. 2A Snowflake query pulls trailing 30-day active-user and event counts per account alongside the prior 90-day baseline.
  3. 3A scoring step computes percent decay and assigns a risk tier (high / medium / watch), filtering out accounts with no material drop.
  4. 4A logic branch keeps only accounts above the risk threshold and sorts them by contract value times decay severity.
  5. 5The result is formatted into a ranked digest and posted to the AE team Slack channel, tagging the owning rep per account.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SnowflakeWarehouses, queries, shares.
  2. 2
    Connect SlackChannels, DMs, threads, mentions.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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