MARKET RESEARCH

Alert Slack when negative app reviews spike after a release

Watches incoming app-store reviews, scores their sentiment with HuggingFace, and pings a Slack channel the moment the negative-review rate jumps above your baseline so you can…

CategoryMarket Research
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerShort-interval schedule polls
  • ActionFetch reviews since last checkApify
  • ActionScore sentiment per reviewHugging FaceHugging Face
  • LogicCompare negative share to baseline
  • OutputAlert Slack on spikeSlack

What it does

This monitors the stream of new app-store reviews, classifies each with a HuggingFace sentiment model, and tracks the rolling share of negative reviews. When that share spikes past your baseline (for example right after a release), it fires a Slack alert with the offending reviews attached.

When to use it

Use it when a bad release can quietly crater your store rating before anyone notices. This turns review sentiment into an early-warning signal instead of a lagging metric you check weekly.

How it works

  1. 1A short-interval schedule polls for new reviews.
  2. 2An Apify actor fetches reviews posted since the last check.
  3. 3HuggingFace assigns each a sentiment label and score.
  4. 4A logic step computes the negative share over a rolling window and compares it to your baseline.
  5. 5If the spike threshold is crossed, a Slack message goes to the on-call channel with the count, the delta, and the worst verbatim reviews; otherwise the run ends silently.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ApifyActors, scrapers, datasets.
  2. 2
    Connect Hugging FaceModels, datasets, spaces — the open-source hub.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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