MARKET RESEARCH
Weekly Voice-of-Customer Review Digest for Execs
Aggregates a full week of app-store reviews, summarizes top themes, sentiment shift, and notable quotes with an LLM, and emails a one-page voice-of-customer digest to leadership.
How it runs
The automated pipeline, trigger to output.
- TriggerWeekly Monday schedule fires
- ActionScrape last 7 days of reviewsApify
- ActionSummarize themes + sentiment shiftOpenAI
- LogicFlag trend + select quotes
- ActionDraft one-page digestOpenAI
- OutputEmail digest to leadershipGmail
What it does
This workflow compresses a week of reviews into a single executive-ready digest. It rolls up themes, tracks how sentiment moved versus the prior week, surfaces the most quotable feedback, and emails the summary to leadership so no one has to read raw reviews.
When to use it
Use it for a standing Monday leadership update where execs want the pulse of customer sentiment without opening a dashboard. It suits founders and heads of product who report customer signal upward on a weekly cadence.
How it works
- 1A weekly schedule fires on Monday morning.
- 2Apify scrapes the past seven days of App Store and Play Store reviews.
- 3OpenAI rolls reviews into the top themes with counts, computes average sentiment, and compares it to the previous week.
- 4A logic step flags whether sentiment improved, held, or declined and pulls three representative quotes.
- 5OpenAI drafts a tight one-page digest with headline, theme table, sentiment trend, and quotes.
- 6The digest is emailed to the leadership distribution list via Gmail.
Set it up
What you configure once, before turning it on.
- 1Connect ApifyActors, scrapers, datasets.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect GmailRead, draft, send, label.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.