IT OPS

Scheduled Open-Incident Status Digest

On a fixed schedule, pulls all currently open Sentry issues above a severity floor, writes a single consolidated plain-language status digest.

CategoryIT Ops
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerSchedule fires (e.g. every 30 min)
  • ActionFetch open Sentry issues above floorSentrySentry
  • LogicGroup related, drop low-impact
  • ActionCompose consolidated status digestOpenAI
  • OutputPublish digest + mirror to SlackHTTP webhook

What it does

Produces a periodic rollup instead of one update per error. It gathers every open, customer-impacting Sentry issue, dedupes and groups them, and writes one coherent digest so the public page reflects the current overall health rather than a flood of individual entries.

When to use it

Use it during a noisy period or a broad degradation where many related errors are firing and per-issue posts would overwhelm customers. Also useful as a recurring health summary your support team can point to.

How it works

  1. 1A schedule trigger runs at your chosen cadence, for example every 30 minutes during an active event.
  2. 2The flow queries Sentry for all unresolved issues above a severity floor.
  3. 3A logic step groups related issues and drops anything below the customer-impact threshold.
  4. 4OpenAI composes a single plain-language digest with an overall status line and per-area notes.
  5. 5The digest publishes to the status page via HTTP webhook and is mirrored to a Slack incident thread.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SentryErrors, performance, releases.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect HTTP webhookTrigger any URL on agent actions.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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