IT OPS
Sentry Outage to Plain-Language Status Update
When a Sentry issue crosses an alert threshold, drafts a customer-readable incident update with a severity tier, routes it to Slack for one-tap approval.
How it runs
The automated pipeline, trigger to output.
- TriggerSentry alert crosses thresholdSentry
- LogicConfirm real outage (level + frequency)
- ActionDraft plain-language update + severity tierOpenAI
- ActionPost draft to Slack for approvalSlack
- OutputPublish approved update to status pageHTTP webhook
What it does
Turns a confirmed Sentry outage into a public-facing status update without an engineer hand-writing copy mid-incident. It reads the Sentry issue, generates plain-language text (no stack traces, no jargon), assigns a severity tier, and waits for human sign-off before anything goes live.
When to use it
Use it when on-call engineers are the ones who notice problems first but writing customer updates slows them down. Good for teams that want fast, consistent, non-technical incident comms with a human still in the loop before publishing.
How it works
- 1A Sentry alert fires when an issue passes its threshold and sends the event payload.
- 2The flow checks the event level and frequency to confirm it is a real outage, not noise.
- 3OpenAI rewrites the technical issue into a calm, plain-language update and proposes a severity tier (minor, major, critical).
- 4The draft is posted to a Slack channel with Approve and Edit options.
- 5On approval, the update is published to the status page via an HTTP webhook.
Set it up
What you configure once, before turning it on.
- 1Connect SentryErrors, performance, releases.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Connect HTTP webhookTrigger any URL on agent actions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.