IT OPS
Incident commander agent: draft, decide channels, and broadcast everywhere
An agent takes a Sentry-detected outage, judges blast radius, writes channel-tailored updates, and broadcasts to the status page, customer email, and a Discord community at once.
How it runs
The automated pipeline, trigger to output.
- TriggerSentry high-severity issue handed to agentSentry
- LogicAgent judges blast radius and chooses channels
- ActionPublish status-page update with ETAHTTP webhook
- ActionEmail tailored notice to affected accountsGmail
- ActionPost community heads-up to DiscordDiscord
- OutputLog decision and copy to SlackSlack
What it does
Acts as an autonomous incident communicator. Instead of one canned message, the agent reasons about who is affected and how badly, then composes distinct copy for each audience — terse for the status page, apologetic and detailed for email, casual for the community — and pushes them all in one coordinated broadcast.
When to use it
Use it when an outage needs to reach multiple audiences in different tones simultaneously and you want judgment about scope, not a fixed template. Best for products with both enterprise customers and a community channel.
How it works
- 1Sentry fires on a high-severity issue and hands the event to the agent.
- 2The agent assesses blast radius from error metadata and decides which channels warrant an update and at what severity.
- 3It publishes a concise update with ETA to the status page via an HTTP webhook.
- 4It sends a tailored, customer-friendly notice by email to affected accounts.
- 5It posts a community-tone heads-up to Discord.
- 6It logs the full decision and copy to Slack for the on-call record.
Set it up
What you configure once, before turning it on.
- 1Connect SentryErrors, performance, releases.
- 2Connect HTTP webhookTrigger any URL on agent actions.
- 3Connect GmailRead, draft, send, label.
- 4Connect DiscordCommunity channels + voice + bots.
- 5Connect SlackChannels, DMs, threads, mentions.
- 6Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 7Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 8Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.