IT OPS
Sentry outage to plain-English status draft with Slack approval
When Sentry flags a spiking error, drafts a customer-readable status update with a sensible ETA and posts it to Slack for one-click approve or edit before anything goes public.
How it runs
The automated pipeline, trigger to output.
- TriggerSentry issue crosses alert thresholdSentry
- LogicFilter out muted, resolved, and low-volume issues
- ActionDraft plain-English update, severity, and ETAOpenAI
- ActionPost draft to on-call Slack for approvalSlack
- OutputPublish approved update via status-page webhookHTTP webhook
What it does
Turns a noisy Sentry alert into a calm, plain-English incident update an operator can publish in seconds. It strips stack traces and jargon, proposes a severity and an ETA, and routes the draft to your on-call channel for human approval instead of auto-posting.
When to use it
Use it when you run a public status page and want incidents communicated fast but never auto-published. Ideal for teams that want the AI to do the writing while a human keeps the final say on customer-facing copy.
How it works
- 1Sentry fires when an issue crosses your alert threshold (new or regression spike).
- 2A logic step filters out noise — ignores resolved, muted, or low-volume issues below a count floor.
- 3An OpenAI step rewrites the error into a plain-English summary, suggested severity, and a conservative ETA window.
- 4The draft is posted to a Slack channel with Approve / Edit / Discard actions.
- 5On approval, the published copy is sent to your status page via an HTTP webhook.
Set it up
What you configure once, before turning it on.
- 1Connect SentryErrors, performance, releases.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Connect HTTP webhookTrigger any URL on agent actions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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