IT OPS
Scheduled maintenance announcement to status page + hotline voice
On a schedule ahead of a maintenance window, OpenAI drafts a maintenance notice, posts it to the status page, announces in Slack.
How it runs
The automated pipeline, trigger to output.
- TriggerSchedule: lead time before window
- LogicResolve upcoming window, skip if none
- ActionDraft maintenance notice + hotline script (OpenAI)OpenAI
- ActionPublish notice + Slack heads-upSlack
- OutputSynthesize hotline audio for window (ElevenLabs)ElevenLabs
What it does
Automates planned-maintenance communication: ahead of a scheduled window it writes the customer notice, publishes it, alerts the team, and stages a hotline voice message so callers during the window hear the right context.
When to use it
Use it for recurring or one-off maintenance windows where you want the announcement, internal heads-up, and hotline message to go out on a consistent schedule rather than being written by hand each time.
How it works
- 1A schedule trigger fires a configured lead time before the maintenance window start.
- 2A logic step pulls the upcoming window's details and skips if no window is within the lookahead range.
- 3OpenAI drafts the maintenance notice (scope, expected downtime, timezone) plus a hotline script for the window.
- 4The notice is posted to the status-page webhook and a heads-up is sent to a Slack channel.
- 5ElevenLabs synthesizes the hotline audio for the window as the final output.
Set it up
What you configure once, before turning it on.
- 1Connect OpenAIModels, embeddings, files.
- 2Connect HTTP webhookTrigger any URL on agent actions.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Connect ElevenLabsText-to-speech, voice cloning.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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