DEVOPS
Open a PagerDuty incident when a blocked promote keeps regressing
When the synthetic gate blocks a promote, opens a Linear ticket with the failing metrics and, if the same deployment is force-promoted or the regression repeats, escalates…
How it runs
The automated pipeline, trigger to output.
- TriggerBlocked-promote event from synthetic gate
- ActionCreate Linear issue with failing metricsLinear
- ActionCheck Vercel whether deployment reached productionVercel
- LogicDecide if force-promote or repeat regression warrants escalation
- ActionOpen PagerDuty incident for on-callPagerDuty
- OutputUpdate Linear issue with incident linkLinear
What it does
This workflow turns a blocked Vercel promote into accountable follow-up. When the synthetic gate rejects a promotion, it files a Linear issue capturing the failing metrics and the offending deployment. If the workflow sees that deployment force-promoted to production anyway, or the same regression recur within the window, it escalates by opening a PagerDuty incident so on-call owns the live degradation.
When to use it
Use it when a blocked promote needs a paper trail and an escalation path, not just a Slack ping that scrolls away. Good for teams with override authority who still want every override to create an incident.
How it works
- 1A blocked-promote event from the synthetic gate triggers the workflow with the deployment ID and failing metrics.
- 2A Linear issue is created with the metric diff and a link to the preview.
- 3The workflow checks the Vercel API to see whether that deployment later reached production.
- 4A branch evaluates whether it was force-promoted or the regression repeated.
- 5If escalation is warranted, a PagerDuty incident is opened and tagged to on-call.
- 6The Linear issue is updated with the incident link to close the loop.
Set it up
What you configure once, before turning it on.
- 1Connect VercelDeploys, runtime logs, analytics.
- 2Connect LinearIssues, projects, cycles, triage.
- 3Connect PagerDutyIncidents, on-call, escalations.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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