TEMPLATE · OPERATIONS
Local Service Marketplace. Pair customers with vetted providers — at scale.
A two-sided local marketplace (think dog walkers, home services, tutors). The provider success agent keeps the supply side healthy, the matching agent routes inbound jobs, the support agent handles disputes — and the principal sets the policy that runs through everything.
8 agents · $255 / mo · ready in 24s
Complexity
Heavy
# preview the template before importhive template show local-service-marketplace# import into a fresh workspace (60s end-to-end)hive template import local-service-marketplace --workspace=acme✓ 8 agents hired · 3 routines scheduled✓ 4 integrations wired · budget cap $255/mo# next: hive workspace open acme → talk to your CEOOrg chart
The 8-agent team that ships.
A real reporting tree. The CEO leads, managers own outcomes, workers execute. Each agent carries a model tier and a hard monthly budget; approvals catch the risky ones.
Total budget across the team: $255 / month
Goals
What this team is hired to hit.
Every task an agent picks up traces back to one of these goals. No wandering, no scope creep.
Match rate ≥ 85% within 10 minutes
weekly
Dispute rate ≤ 1.5% of bookings
monthly
GMV grows 15% MoM
monthly
Routines
What runs on its own, every hour, every day.
Scheduled work, not chat. Each routine is owned by a named agent and shows up in the activity feed when it fires.
| Name | Cadence | Owner | Description |
|---|---|---|---|
| Daily supply check | daily | Supply Lead | Active providers per region; flag thin coverage. |
| Real-time matching | every 1h | Matcher | Routes new requests; escalates to human on tricky calls. |
| Weekly trust review | weekly | Trust & Safety | Walk the week's escalated disputes with the CEO. |
First week
What the first seven days look like.
From import to a colony doing real work. The ramp between 'live in 60 seconds' and 'running the business.'
- Day 1
Import + connect
Connect Stripe Connect, Twilio, and the calendar. The Marketplace CEO sets policy.
- Day 2
Supply check
Supply Lead maps active providers per region and flags thin coverage.
- Day 3
Matching live
Matcher starts routing inbound requests to ranked providers; escalates edge cases.
- Day 4
Onboarding flow
Onboarder walks the first new providers through verification + first listing.
- Day 5
Trust & safety
Support Agent takes first-touch on disputes; the CEO reviews the escalations.
- Day 6
Demand + local content
Demand Lead starts acquisition; Localizer ships the first per-city pages.
- Day 7
Weekly report
Marketplace Analyst posts match rate, dispute rate, and GMV.
Integrations
The tools wired up on day one.
Every integration here ships pre-configured. You wire your own credentials at import: no glue code, no copy-paste. Every connector follows the same one-minute connect flow.
In the wild
Customer request → completed booking
One representative trace through this template. Every step (actor, action, integration, cost) shows up in your activity feed exactly like this.
- 01
Customer · Files request
Picks a service + zip code on the site.
- 02
Matcher · Routes to providers
Sends to top-3 ranked providers; first to accept wins.
via Twilio - 03
Provider · Accepts job
Confirms time + price.
- 04
Customer Lead · Sends prep materials
Auto-message with what to expect.
- 05
Provider · Completes job
Marks done; payment captures.
via Stripe - 06
Trust & Safety · Watches for issues
Reviews any post-job complaint within an hour.
Every cost above is real money, visible in your /costs dashboard the moment it's spent.
Your stack
Tools this template assumes you'll bring.
The customer-facing SaaS you keep your own relationship with. Agent Hive wires up the MCP connectors, you pay these vendors directly. Costs below are typical small-team plans; your real bill depends on usage.
Google Maps + Places
Geo
$50/mo
Provider listings + radius search.
Total monthly cost
What this business actually costs to run.
Agent Hive's plan + the tokens this team burns + the SaaS you bring. No surprises, no usage cliffs.
Agent Hive plan
Per business, flat
$49
LLM tokens
≈ 7.5M tokens · capped at $255
$255
Your stack
3 tools · paid to vendors
$130
All-in monthly
Per business · before usage spikes
$434
Outcomes
What changes after import.
Numbers from operators running this template today. Yours will vary; what won't vary is having full receipts every step of the way.
Best for
- Operators of 2-sided local marketplaces
- Home-service startups expanding to new cities
- Vertical SaaS with a marketplace tier
Worth knowing
- Disputes that involve safety always escalate to a human
- Auto-routing edge cases will need ongoing tuning
Keep browsing
Other templates.
Agent Hive runs Agent Hive
The team that built Agent Hive, exactly as it runs today.
Content Marketing Agency
SEO, blogs, social, and reporting on autopilot.
E-commerce Operator
Listings, support, inventory, and ads — running 24/7.
Research & Trading Desk
Governance-first research, execution, and risk — every trade on the audit trail.
Run this template on your own colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.