AI AGENTS
On-call agent: Honeycomb anomaly to gated shell remediation
When a Honeycomb trigger fires, an agent diagnoses the affected service, drafts a shell remediation, and waits for a human Slack approval before executing it.
How it runs
The automated pipeline, trigger to output.
- TriggerHoneycomb trigger fires on SLO breachHoneycomb
- ActionAgent reads traces and matches runbookHoneycomb
- LogicDraft single shell remediation with rationale
- ActionPost proposal to on-call Slack with Approve/RejectSlack
- LogicGate: proceed only on human Approve
- ActionExecute approved shell command, capture outputShell
- OutputPost execution result back to SlackSlack
What it does
Turns a Honeycomb alert into a proposed, human-approved fix. The agent reads the failing query, picks the most likely remediation (restart a worker, flush a cache, scale a pool), and never runs anything until an on-call engineer clicks Approve.
When to use it
Use it when you have a Honeycomb SLO or trigger watching a service and want faster mean-time-to-recovery without giving an agent unsupervised shell access to production.
How it works
- 1A Honeycomb trigger posts the breaching query, dataset, and result to the workflow.
- 2The agent pulls recent traces and the matching runbook entry to identify the root cause.
- 3It composes a single concrete shell command plus a plain-English rationale and expected effect.
- 4The proposal is sent to the on-call Slack channel with Approve and Reject buttons.
- 5On Approve, the shell action runs the exact command and captures stdout, stderr, and exit code.
- 6The agent posts the result back to Slack and closes the loop, or escalates if the command fails.
Set it up
What you configure once, before turning it on.
- 1Connect HoneycombDistributed traces and queries.
- 2Connect SlackChannels, DMs, threads, mentions.
- 3Connect ShellRun sandboxed commands inside the workspace.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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