AI AGENTS

Instant Security Answers from a Slack Paste

A sales or solutions engineer pastes a security question into Slack and mentions the agent; it replies in-thread with a drafted answer grounded in the Confluence policy space.

CategoryAI Agents
Enginepaperclip
Difficultybeginner
Triggerchat
Steps6
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerAgent @-mentioned in Slack with a questionSlack
  • ActionSplit message into individual questions
  • ActionSearch Confluence security policy spaceConfluenceConfluence
  • ActionDraft answer with source page citation
  • LogicTag confidence ready vs needs-review
  • OutputReply in-thread with answers and citationsSlack

What it does

Turns Slack into a self-serve answer desk for security questions. When someone @-mentions the agent with one or more questions, it searches your Confluence security space, drafts an answer for each, cites the source page, and replies in the same thread. Low-confidence answers are clearly marked so the human knows to verify.

When to use it

Use when sales engineers and AEs interrupt the security team with one-off questionnaire questions during deals. This gives them an immediate, citation-backed draft without leaving Slack.

How it works

  1. 1An @-mention of the agent in any Slack channel triggers the run.
  2. 2The agent splits the message into individual questions.
  3. 3For each question it queries the Confluence security policy space for relevant pages.
  4. 4It drafts an answer strictly from retrieved content and attaches the source page link.
  5. 5A confidence check tags answers as ready-to-send or needs-review.
  6. 6The agent replies in-thread with each drafted answer, citation, and tag.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SlackChannels, DMs, threads, mentions.
  2. 2
    Connect ConfluenceSpaces, pages, blueprints.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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