CHATBOTS
Turn Resolved Discord Answers into Doc Suggestions
When a support thread is marked resolved, it drafts a reusable FAQ entry from the conversation and files it as a draft page in Notion for review.
How it runs
The automated pipeline, trigger to output.
- TriggerDiscord thread marked resolvedDiscord
- ActionExtract question and accepted answerDiscord
- LogicSkip threads too thin to generalize
- ActionRewrite into reusable FAQ entry
- OutputSave as draft page in Notion docsNotion
What it does
This workflow mines your best support answers for reusable documentation. When a Discord thread gets marked resolved, it reads the question and the accepted answer, rewrites them into a clean, generalized FAQ entry, and saves it as a draft page in your Notion docs space awaiting a writer's review.
When to use it
Use it to compound the value of every solved thread: instead of the same answer being re-typed weekly, it becomes a documented page that your concierge bot can later retrieve and serve automatically.
How it works
- 1A thread marked resolved in Discord triggers the workflow.
- 2The flow extracts the original question and the accepted solution from the thread.
- 3A logic step skips threads too thin or too specific to generalize.
- 4The agent rewrites the exchange into a clear, reusable FAQ entry with a title and tags.
- 5It creates the entry as a draft page in the Notion docs space, flagged for review before publishing.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect NotionPages, databases, comments.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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