CHATBOTS
Autonomous Discord concierge agent with live docs and escalation
An agent-driven concierge that holds multi-turn Discord conversations, fetches and re-checks Notion docs as needed, and decides on its own when to resolve, ask a follow-up.
How it runs
The automated pipeline, trigger to output.
- TriggerNew help-thread message in DiscordDiscord
- ActionAgent retrieves docs from Notion as neededNotion
- ActionAgent reasons and self-checks answer with OpenAIOpenAI
- LogicRoute: resolve, follow up, or escalate
- OutputReply in Discord threadDiscord
- ActionOpen Linear issue on escalation with transcriptLinear
What it does
Goes beyond single-shot replies: this is a reasoning agent that manages an entire help conversation in a Discord thread. It asks clarifying questions, pulls Notion docs on demand, verifies its answer covers the user's actual problem, and autonomously chooses to resolve, follow up, or hand off.
When to use it
Choose this when onboarding questions are genuinely multi-step and a one-pass answer isn't enough — diagnosing setup failures, walking through configuration, or untangling vague reports. It's the heavier, agentic counterpart to the simple autoresponder.
How it works
- 1A new help-thread message in Discord triggers the agent.
- 2The agent assesses the request and decides whether it needs more detail or more docs.
- 3As needed, it retrieves and re-queries the Notion knowledge base across turns.
- 4It drafts a response and self-checks whether it truly answers the question.
- 5Logic routes the outcome: resolve, ask a follow-up, or escalate.
- 6On resolution it replies in-thread; on escalation it opens a Linear issue with the full agent transcript and reasoning.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect NotionPages, databases, comments.
- 3Connect OpenAIModels, embeddings, files.
- 4Connect LinearIssues, projects, cycles, triage.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Discord FAQ-Gated Role Concierge
Greets each new Discord member in a private onboarding thread, walks them through required FAQ steps one at a time.
Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.