Discord answerer from ReadMe docs with confidence logging to Airtable

This answers questions in your Discord developer community using your ReadMe documentation, and treats every answer as a measurable event. Each question, the answer, the docs used, and the bot's confidence score are written to an Airtable base. When confidence is below threshold it also opens an Intercom ticket so a human steps in. Over time the Airtable log shows exactly which topics the bot struggles with.

Use it when you want your support bot to double as a docs-quality instrument. The Airtable confidence log turns vague impressions of "the bot isn't great at X" into a sortable record of low-confidence topics, so your docs team knows precisely what to improve next.

1. 1A new question in the Discord developer channel fires the trigger.
2. 2The workflow retrieves relevant pages from your ReadMe docs.
3. 3An LLM drafts an answer from those pages and returns a confidence score.
4. 4The question, answer, sources, and score are logged as a row in Airtable.
5. 5A branch checks the confidence score.
6. 6High: the answer is posted in the Discord thread. Low: an Intercom ticket is opened for a human.